Alternative Interfaces for Accessibility (Alertbox April 2003). Points out that disabled access requirements are very similar to requirements of new web devices, like WAP phones, PDAs, audio browsers for cars, etc. If Jakob was just slightly more cynical he'd be right on the money - he doesn't publically accept that companies are greedy, developers are lazy and disabled users have only a small voice as a lobby group (compared with the non-disabled user/customer base). Build once, display anywhere is the best result we can aim for at this stage; since you can sell that concept to the people paying the bill. It's very hard to sell the idea of paying more money for a very small segment of the market - it's poor ROI.

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