Remote Control Anarchy (Jakob Nielsen's Alertbox): The six remote controls required for a simple home theater illustrate the problems caused by complexity and inconsistency in user interfaces. My pet peeve: we bought the same brand TV and VCR. I can control everything from one remote, except for one single - but critical - function. Volume I think it was. Hence I have to use two. Not just that, but I have to use the annoying ugly one 99% of the time and the nice one barely sees the light of day.

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